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It was returned to me in the same condition as when I initially brought it in. There were no patches, plugs, or any signs of work done on the tire. The line I placed was at the same straight-line. Upon closer inspection, it was evident that the tire had not undergone any repairs at all. Next day morning I found the same tire was flat. Since the leak was very slow, I drove the car back home and parked at the driveway. This level of dishonesty and disregard for customer safety is simply unacceptable.They rotated the tire and returned the car to me. Not only did they fail to address the issue properly, but they had the audacity to return the car to me claiming it had been repaired.

I marked the tire and rime where I saw the Nail for the shop to identify the nail immediately and shown the service personal for them to see the nail. I recently had a highly disappointing experience with SouthWest Toyota when I took my vehicle in for a flat tire repair (a nail) and Tire rotation. I don't work for ******************** I am the customer (please find some way to understand this). How dare such a company not try to address the issue and the stress they have placed on a customer. The lack of such could also be having a huge impact on this company and the quality of service which is the most horrible I have ever seen. I highly recommend that the company gets some type of customer service training and qualifications in addition to supporting DEI (diversity, equity and inclusion). I literally had the worst experience in my total life yesterday due to Southeast Toyota Finance. No customer should ever have to experience the headache that I have had to go through. I was told I needed to call back at another time but Southeast Toyota Finance indicates specific hours on their website. I do not appreciate being talked down to, especially as ****************. I called customer service and received horrible service. The business has not tried to resolve the problem. This clearly indicates taking advantage of the customer. I have never seen this before out of all the years of being a customer. Southeast Toyota Finance is charging customers extra.

I checked my bank account, and it showed I recently paid. If the actual costs of these items total less than $500, the difference between $500 and the actual costs will be refunded to you by the agency by check.On June 1, 2023, I noticed that my Southeast Toyota Finance Account showed my account was delinquent.

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We have added $500.00 to your payoff amount to cover costs including titling, licensing, registration and the title agency processing fee.

FLORIDA RESIDENTS: We use an outside agency to assist with the vehicle title.

Unless such payment is made by cashier's check, money order or certified check, you should request proof from the third party that their payment has been honored by their financial institution, before delivering your vehicle and/or title to the third party.

If a third party has agreed to pay off your account, there is a risk that their payment will be dishonored, in which case you would still remain responsible for your obligations to us and your account would be reopened.

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Payment in full of the actual payoff amount is required to pay off the account balance, even if the actual payoff amount differs from the payoff amount quoted above.

The actual payoff amount may be different from the payoff amount quoted in your account for various reasons, including any payment reflected in this quote being dishonored or reversed.

If you choose to engage a dealer or third party, they may charge you additional amounts for services that they provide. You do not need to engage a dealer or other third party.

You can purchase your leased vehicle by contacting us directly and paying the Payoff Amount.

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Payoff must be made payable to WOFC QI Exchange LLC and mailed to:įor additional lease details or to speak with a Customer Care Representative, please call us toll free at 1-87. You may reference the back of your statement for instructions. The procedures differ depending on how your payoff is being handled. After your website registration is complete and your account number has been added, you will be able to access your lease payoff information.

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Customers who have already created a website account should log in to access your lease payoff amount, download the payoff form, and find the instructions for where to mail your payoff.Ĭustomers who have not yet created a website account should first register.